Lifeline Universal Service Program is available to qualified, low-income consumers and offers a discount for telephone or broadband service.

How to apply:

1. Complete the form on the Lifeline website, you will be sent a code via email https://getinternet.gov/apply
2. Fill out UTC Lifeline form
3. Return UTC Lifeline form and confirmation code from Lifeline to ANY Union Location

• Supplemental Nutrition Assistance Program (SNAP)
• Supplemental Security Income (SSI)
• Medicaid
• Federal Public Housing Assistance
• Veterans Pension and Survivors Benefit Program
• Bureau of Indian Affairs General Assistance
• Tribally-Administered Temporary Assistance for Needy Families (TTANF)
• Food Distribution Program on Indian Reservations (FDPIR)
• Head Start (only for households meeting Head Start's income standard)
• Total household income at or below 135% of Federal Poverty Guidelines

What kind of plans can I apply a Lifeline discount to?

For mobile Lifeline service, this offering provides a discount on a single line with the following service features:

• Unlimited Voice on Union’s Home, Extended, and Canadian Networks
• Unlimited Domestic Long Distance on Union’s Home, Extended, and Canadian Networks
• Unlimited Domestic Roaming on Union’s Home, Extended, and Canadian Networks
• Unlimited Text Messaging (SMS) on Union’s Home, Extended, and Canadian Networks
• Unlimited Multimedia Messaging (MMS) on Union’s Home, Extended, and Canadian Networks
• Unlimited Data on Union’s Home, Extended, and Canadian Networks*. International roaming in areas outside of this area is available at current published rates at https://www.unionmobile.com/international
• Information Service calls to 411 include a flat rate surcharge of $1.98 per call.

For fixed base Lifeline service, this offering provides a discount on a single line with the following service features:

• Unlimited Domestic Phone Service with unlimited voice minutes, voicemail, caller ID, call waiting, call forwarding, conference calling, and no answer/busy transfer
• Unlimited Domestic Long Distance minutes includes direct-dialed voice calls to any mobile or landline phone number within the United States of America. This includes the basic rate option includes all 50 states, the District of Columbia, Puerto Rico, the U.S. Virgin Islands, Guam, American Samoa and Commonwealth of the Northern Mariana Islands. Union’s Unlimited Domestic Long Distance is for direct-dialed domestic residential voice usage only and does not include calls to pay-per-call 900 numbers, directory assistance, per-use feature calling, calling card, operator services, information services, international calling, and any other non-toll free calling services. Such calls are subject to additional charges, taxes, and fees. These charges will be added to customer’s bill at the then current rate.
• Broadband Internet “best effort” service with Minimum Internet Downlink/Uplink of 4 Mbps/1 Mbps and Maximum Internet Downlink/Uplink of 25 Mbps/3 Mbps.

* NOTE: Subject to applicable federal and state law, Union Telephone reserves the right to modify or restrict network traffic demands of some or all users at certain times based on reasonable network management requirements or to ensure a reasonable quality and level of service for all users on Union Telephone’s network.

Additional Information:

• It is a Lifeline service
• Lifeline is a government assistance program
• The service is non-transferable
Only eligible consumers may enroll in the program
• The program is limited to one discount per household
• Qualifying residents of tribal lands may receive a discount of up to $34.25 off their monthly phone or broadband service

For more information on the Lifeline program, please visit or visit your nearest Union Telephone office, or call Union Customer Care at 1-888-926-CARE or 307-782-6131