Information Service calls to 411 include a flat rate surcharge of $1.98 per call.
For fixed base Lifeline service, this offering provides a discount on a single line with the following service features:
Unlimited Domestic Phone Service with unlimited voice minutes, voicemail, caller ID, call waiting, call forwarding, conference calling, and no answer/busy transfer
Unlimited Domestic Long Distance minutes includes direct-dialed voice calls to any mobile or landline phone number within the United States of America. This includes the basic rate option includes all 50 states, the District of Columbia, Puerto Rico, the U.S. Virgin Islands, Guam, American Samoa and Commonwealth of the Northern Mariana Islands. Union’s Unlimited Domestic Long Distance is for direct-dialed domestic residential voice usage only and does not include calls to pay-per-call 900 numbers, directory assistance, per-use feature calling, calling card, operator services, information services, international calling, and any other non-toll free calling services. Such calls are subject to additional charges, taxes, and fees. These charges will be added to customer’s bill at the then current rate.
Broadband Internet “best effort” service with Minimum Internet Downlink/Uplink of 4 Mbps/1 Mbps and Maximum Internet Downlink/Uplink of 25 Mbps/3 Mbps.
* NOTE: Subject to applicable federal and state law, Union Telephone reserves the right to modify or restrict network traffic demands of some or all users at certain times based on reasonable network management requirements or to ensure a reasonable quality and level of service for all users on Union Telephone’s network.
It is a Lifeline service
Lifeline is a government assistance program
The service is non-transferable
Only eligible consumers may enroll in the program
The program is limited to one discount per household
Qualifying residents of tribal lands may receive a discount of up to $34.25 off their monthly phone or broadband service
Consistent with federal regulation, eligible candidates receive a $9.25 a month discount on either the landline or wireless service package of their choice that meets minimum service standards. For voice or broadband packages that do not meet minimum service standards, eligible consumers will receive a $7.25 a month discount effective December 1, 2019. For voice or broadband packages that do not meet minimum service standards, eligible consumers will receive a $5.25 a month discount beginning December 1, 2020. The Lifeline discount will be eliminated on December 1, 2021 for voice-only services and for service packages that do not include the minimum level of broadband service.
For more information on the Lifeline program, please visit or visit your nearest Union Telephone office, or call Union Customer Care at 1-888-926-CARE or 307-782-6131
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